Posted by Robert Kimball on Wed, Jun 19, 2013 @ 09:17 AM

One thing that drives any good organization is the goal of good customer service. The organizations that strive for more than good customer service to the point of excellence in the area of customer service are the organizations that truly understand the fundamentals of good business, and know that it is its customers that make their organization successful.
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Posted by Robert Kimball on Tue, Jun 18, 2013 @ 09:59 AM

You have decided to hire a healthcare consultant and you want to make sure that you hire the right one for the project you have been tasked with completing successfully. Before we get to the checklist a few important factors to consider and remember.
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Posted by Lin Dworshak on Mon, Jun 17, 2013 @ 10:00 AM

There is a reason there are provider practices called "best practices.” They fall into a category of healthcare practices that are determined to not only strive for that excellence in every aspect of their healthcare delivery but also achieve it.
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Posted by Robert Kimball on Thu, Jun 13, 2013 @ 11:01 AM

How can you define what benefits you will receive from MU? Well monetarily there are incentive payments for adoption and use of a certified EHR and reporting on each of the required measures.
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Posted by Robert Kimball on Wed, Jun 12, 2013 @ 10:29 AM

Over the past few years many have transitioned into an EHR/EMR from a paper chart. Many have succeeded and a few others have not. What is the difference? What makes one physician group more successful then another?
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Posted by Robert Kimball on Tue, Jun 11, 2013 @ 09:18 AM

A successful customized training program that will benefit your company as well as the employees and your patients is critical to the success of any new software implementation. This is especially true for EHRs and modules of the EHR.
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Posted by Lin Dworshak on Mon, Jun 10, 2013 @ 08:50 AM

A dozen years ago, we were wearing beepers and using Palm Pilots to organize our business worlds and a sales guy walks into the office and says, "I have a software program on a palm pilot that allows physicians to key in patient visit data and it pops out a CPT code that can be batched loaded into practice management system."
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Posted by Robert Kimball on Fri, Jun 07, 2013 @ 08:55 AM

Medical Management Services is pleased to share this blog which provides some interesting stats on EHRs and the use through mobile devices.
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Posted by Robert Kimball on Thu, Jun 06, 2013 @ 09:37 AM

According to the American Medical Association (AMA) there are 15 questions in total to ask before agreeing to purchase an EHR/EMR. We will cover the top five.
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Posted by Robert Kimball on Wed, Jun 05, 2013 @ 09:58 AM

It is not uncommon if you have collected your incentive money for your Stage 1 attestation and are now evaluating your EHR and wondering if it will have the capability to help you attest for Stage 2. Many practices are evaluating and trying to decide if they want to stay in the current relationship they have with their EHR vendor. Or do they scrap the old and find a new one.
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