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Software Advice Hosts EMR Etiquette Survey


emr survey resized 600As more doctors deploy electronic medical record (EMR) systems in their practices, some physicians have reported difficulty balancing “bedside manners” with inputting information into EMRs. With a recent report stating that 69 percent of U.S. primary care physicians now use EMR software, this discussion will be a hot topic moving forward. What’s the best strategy for balancing EMR use and excellent physician/patient interactions?

Denise Amrich wrote on ZDNet Health in July about the Kaiser Permanente method for “EHR etiquette.” Called LEVEL, the method advocates:

-Letting the patient look on;
-Eye contact;
-Valuing the computer;
-Explaining what you’re doing; and
-Logging off.

survey resized 600Undoubtedly, other physicians have developed their own best practices for EHR etiquette. Software Advice is currently hosting a survey to discover just how EMR systems have impacted physician/patient interactions, and what physicians have done to effectively use the technology in their practices. The survey is less than 10 questions long, and should take only a couple of minutes to complete.

Head on over to the Software Advice blog to take the Patient Interactions with EMR/EHR Use survey. Data will be collected over the next few months, and a final report and analysis will be shared on the Software Advice blog after the survey has closed. Stay tuned for the results!

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Interesting article, I agree that bedside manner is definitely suffering in this transition; hopefully providers learn to balance the two.
Posted @ Monday, December 03, 2012 7:09 PM by Mandy
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